Last Updated: January 2026

Q777 Privacy Policy — Your data is safe with us

Here is a fully transparent explanation of how q777 collects, uses, and protects your personal information.

We value your In Protection of Privacy What We Do

The 6 Core Pillars of q777's Data Protection Policy

SSL Encryption
Every transaction and login is protected with 256-bit SSL encryption. No outside party can access your data.
Data Not for Sale
Your name, phone number, and email are never sold or rented to third parties. That is our core commitment.
Secure Data Storage
Your data is stored on high-security servers, with regular security audits and backups in place.
Restricted Internal Access
Only authorized personnel may access your data for specific purposes. All access is logged.
Defined Retention Period
Your data is never retained longer than necessary. After an account is closed, all information is permanently deleted within a defined period.
Following International Standards
q777 complies with international data protection standards and regularly passes third-party security audits.
Table of Contents
1. Introduction

Q777 ("we", "us", "platform") takes your privacy seriously. This Privacy Policy explains what information we collect when you use the q777.run website or mobile app, how we use that information, and how we keep it secure.

This Privacy Policy is part of our Terms & Conditions' part. By using the q777 platform, you agree to abide by this policy. If you have any objections, please refrain from using the platform and contact us.

This policy has been written in Bengali for your convenience. In the event of any legal dispute, the English version shall prevail.
2. Information We Collect

Q777 only collects information necessary to provide its services. We do not collect any data beyond what is strictly needed.

Information You Provide Directly:

  • Identity Information: Full name, date of birth, nationality.
  • Contact Information: Email address, mobile number, current address.
  • Identity Verification Documents: Copy of NID, passport, or driving license (as part of the KYC process).
  • Financial Information: Payment method details (bKash/Nagad number, bank account information).
  • Account Information: Username and password (stored in encrypted form).

Automatically Collected Information:

  • Device Information: IP address, browser type, operating system, device ID.
  • Usage Information: Pages visited, time spent, and where you came from.
  • Betting History: Records of your bets, deposits, and withdrawals.
  • Location Data: Approximate location (derived from IP address), not precise GPS coordinates.
Data Type Reason for Collection Mandatory?
Name & Date of Birth Identity Verification & Age Confirmation Yes
Email & Phone Account Contact & Security Yes
NID/Passport KYC Verification & Legal Obligations Yes for Withdrawal
Payment Information Deposit & Payout Processing Yes
IP Address Geo-Restriction & Fraud Prevention Automatic
Cookies Improving Experience & Analytics Optional
3. How We Use Your Information

Q777 uses collected data only for specific purposes. We believe transparency is the best policy — so all reasons are clearly outlined below:

Service Delivery & Operations:

  • Creating and managing your account.
  • Processing deposits and withdrawals.
  • Confirming betting results and winnings.
  • Providing customer service and support.

Security & Legal Compliance:

  • Prevention of fraud, money laundering, and misuse.
  • Completing KYC and age verification.
  • Complying with legal and regulatory obligations.
  • Detecting and preventing unauthorized access.

Improving Your Experience:

  • Displaying content and offers tailored to your preferences.
  • Improving platform performance and usability.
  • Identifying and resolving technical issues.

Marketing & Communications:

  • Notifying you about promotional offers and new features (with your consent).
  • Sending important account updates.
  • Sending responsible betting reminders.
Unsubscribe from Marketing Emails: You can unsubscribe from marketing emails at any time. However, important account notifications cannot be turned off.
4. Data Sharing & Disclosure

Q777 never sells your personal data. However, there are certain circumstances where sharing information with third parties is necessary:

Service provider partners:

Certain data may be shared with payment gateways, identity verification services, and technology partners. These partners are bound by strict confidentiality agreements and may only use data for their designated purposes.

Legal Obligations:

Q777 may be required to disclose information in response to a court order, government directive, or lawful request from law enforcement. In such cases, we will make every effort to notify you, where legally permitted.

Business Changes:

If q777 undergoes a merger, acquisition, or asset sale, your data may be transferred to the new owner. You will be notified in advance should this occur.

Rest Assured: q777 never sells your data to advertisers or data brokers. Our revenue comes from betting services, not data.
5. Cookie Policy

Q777 uses cookies to keep the website running smoothly and to improve your experience. Cookies are small text files stored in your browser.

Types of cookies we use:

  • Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: Helps remember your preferences (language, theme).
  • Analytics Cookies: Helps us understand which pages are visited most (Google Analytics).
  • Marketing Cookies: Used to show relevant ads (with your consent).

Cookie Controls:

You can delete cookies or block new ones at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

6. Security Measures

Q777 uses industry-leading technology and practices to protect your data. Our security infrastructure operates across multiple layers:

  • 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
  • Password Hashing: Your password is never stored in plain text — only a hash is kept.
  • Two-Factor Authentication (2FA): Option to enable 2FA for additional account security.
  • Firewall & DDoS Protection: Protecting servers from external attacks.
  • Regular Security Audits: Regular penetration testing conducted by third parties.
  • 24/7 Monitoring: 24/7 monitoring for unusual activity.
Your Responsibility: We secure our servers, but keeping your password strong and not sharing it with anyone is your responsibility. If you notice any suspicious activity, contact Support immediately.
7. Your Rights

As a q777 member, you have important rights over your personal data. We respect these rights and are committed to helping you exercise them:

1
Right to Access Your Data
You may request to view the information we hold about you. We typically respond within 30 days.
2
Right to Rectification
If any of your information is incorrect, you can request a correction via Account Settings or by contacting Support.
3
Right to Erasure
Once the designated period following account closure has passed, you may request deletion of your data (except where retention is required by law).
4
Right to Restrict Processing
In certain circumstances, you may request that the use of your data be restricted.
5
Right to Data Portability
You can request a copy of your data in a standard format (such as CSV).
6
Right to Object
You can object to marketing communications or certain types of data processing.

To exercise these rights, please contact our support team Help Center or contact us directly by email at (support@q777.run).

8. Protection of Minors

Q777 is strictly not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.

  • Age verification is mandatory at registration.
  • Date of birth is verified during the KYC process.
  • If a user is found to be under 18, their account will be immediately closed and all associated data will be deleted.

If you suspect a minor is using your account or our platform, please notify us immediately.

9. Data Retention Period

Q777 does not retain your data longer than necessary. Retention periods vary depending on the type of data:

Data Type Retention Period
Account Information (active accounts) For as long as your account remains active
Transaction Records Up to 5 years as required by law
KYC Documents 5 years after account closure
Cookies & Session Data Upon session end or after a maximum of 1 year
Marketing Preferences Until unsubscribed
Support Conversations 2 years after last contact

Once the retention period expires, data is securely deleted or anonymized.

10. Policy Updates

Q777 may update this Privacy Policy to reflect changes in technology, law, or business operations. We will notify you of any significant changes via email or an in-platform notification beforehand.

  • The date of any change will always be noted under the "Last Updated" section at the top of this page.
  • Continued use of the platform after a policy change will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.
Check this page regularly or keep notifications enabled so you never miss an update.
11. Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please contact our Data Protection Team:

  • Email: support@q777.run
  • Live Chat: Available on the platform 24/7
  • Help Center: Visit Help Center

We typically respond to all privacy-related requests within 7 business days. For urgent matters, live chat is the fastest option.

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